We, at Amaani Industries Pvt Ltd make all commercial and reasonable endeavours to ensure that Products are delivered to the Users in a timely fashion. Users are required to peruse and understand the terms contained in this Delivery Policy. If you do not agree then you are advised not to accept the Terms of Use and the Shipping and Delivery Policy and may abstain from using the Platforms. The terms contained in this Shipping and Delivery Policy shall be accepted without modification and accordingly, you agree to be bound by the terms contained herein.

Processing Time:

​​All orders are processed within 48 hours of placing the order. Orders are not processed or shipped on weekends or holidays. All products are shipped from the warehouse located in Surat, gujarat (India) to respective shipping address(s) provided by the user/customer/purchaser. As we endeavour to deliver our products across India, we partner with third party courier services providers

Order Confirmation:

Once your order is placed, you will receive an order confirmation email. Please check your spam or junk folder if you do not see this email in your inbox.

 

Shipping Time

Standard Shipping:

Our standard shipping time is 5-7 business days for domestic orders. Shipping times for international orders may vary based on the destination and any potential delays with the carrier.

Shipping Notifications:

You will receive a notification email with tracking information once your order has been shipped.

 

Shipping Rates

Flat Rate Shipping:

We offer flat rate shipping for all orders. The cost will be calculated and displayed at checkout.

Free Shipping:

We offer free shipping on orders over a certain amount. Please refer to our website for current promotions and free shipping thresholds.

 

International Shipping

Availability:

We offer international shipping to many countries. Shipping costs and delivery times will vary depending on the destination.

Customs and Duties:

International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying these charges. Swami Murti Art is not responsible for any customs and duties fees.

Shipping Time:

International shipping times can vary widely depending on the destination and customs processing times. Please allow 2-4 weeks for delivery.

 

Shipping Address

Accuracy:

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Changes:

If you need to change your shipping address after placing an order, please contact us immediately at email id. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.

 

Lost or Damaged Packages

Lost Packages:

If your package is lost in transit, please contact us at email id. We will work with the carrier to locate your package or send a replacement.

Damaged Packages:

If your package arrives damaged, please take photos of the damage and contact us immediately at amaani.exports007@gmail.com. We will assist you with a replacement or refund.

 

Delays

Shipping delays can occasionally occur due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen circumstances. We will do our best to inform you of any significant delays. For more information about shipping and delivery, please see our FAQs or you may send your queries at: amaani.exports007@gmail.com